The Executive Office of the Board of Supervisors announced regularly scheduled board meetings will convene virtually and by teleconference starting March 31^st to achieve physical distancing and abide by the Governor’s executive orders relating to the convening of public agency meetings in light of the COVID-19 pandemic.

The public and County staff will be able to observe the meeting online at bos.lacounty.gov and the County cable channel. Members of the public may also listen to the live Board meeting by phone:

• By calling (877) 873-8017 and entering the access code when prompted. Access Code for English: 111111/Access Code for Spanish: 222222

To allow public participation, written public comment can be sent in advance of meeting date via e-mail or mail, as noted below:

• Email comments to executiveoffice@bos.lacounty.gov or mail no later than 5 p.m. the day before the scheduled meeting to:

Mail Attention: Los Angeles County Board of Supervisors
Board Operations Division, Executive Office
500 West Temple Street, Room 383
Los Angeles, CA 90012

Status of all agenda items will also be posted in real-time via Twitter @LACountyBOS

On March 17, Governor Gavin Newson issued Executive Order N-29-20 relating to the convening of public meetings in response to the COVID-19 pandemic; following the order, the County of Los Angeles closed the Board of Supervisors meeting chambers.

The regularly scheduled board meetings will continue to be held virtually until further notice. For more information visit bos.lacounty.gov.

Due to the Coronavirus (COVID-19) National Emergency & pursuant to guidance from the Department of Public Health and the County of Los Angeles Board of Supervisors’ announcement that all County of Los Angeles government facilities will be closed to the public beginning Monday, March 16, the Dept. of Agricultural Commissioner/Weights & Measures (ACWM) has closed our service locations to members of the public, including:

ACWM Headquarters: 12300 Lower Azusa Road, Arcadia, CA 91006 - CLOSED

ACWM South Gate Office: 11012 South Garfield Avenue, South Gate, CA 90280 - CLOSED

ACWM Antelope Valley Office: 335 E. Ave. K-10, Lancaster, CA 93535 - CLOSED

All currently calendared exams, meetings, trainings, hearings, and other events involving the public at these facilities will be delayed until further notice or rescheduled as conference calls, webinars, and remote/virtual engagement as appropriate and possible.

We will continue to receive/accept registrations and fee payments online and by mail; in-person payment is currently not available.

• Please visit our Website: https://acwm.lacounty.gov/
• Click on “Quick Links” and see “Complaints, Forms, & Fees” to make payments

Taximeter and Ambulance Odometer inspections are postponed; Please call 1-562-622-0412 for information.

Bee Nuisance complaints: Call 1-800-233-9279 or contact us via Internet: https://acwm.lacounty.gov/nuisance-bee-complaint/

Pesticide Misuse/Mishandling Concerns:  Call 1-626-575-5466

Restricted Material Permit or any Pest Control Operator matters:  Call 1-626-575-5466.

Insect Specimen Samples:  In-person submissions are not available.

• Please mail to: 11012 Garfield Avenue, South Gate, CA 90280 – Attn: Entomology Lab
• For further information, call: 1-562-622-0432

Certified Producers/CFMs: In-person applications are not available.

• Please mail to: 11012 Garfield Avenue, South Gate, CA 90280 – Attn: Ibrahim Abdel-Fatah
• For further information, call 1-562-622-0426

As the global effect of the coronavirus (COVID-19) continues to evolve, The Alternate Public Defender is firmly committed to the health and safety of everyone. The Department of Public Health has emphasized the importance of physical distancing. Here at the Alternate Public Defender’s office we are adhering to this policy by taking the necessary steps to scale down our staff while maintaining our core mission of providing outstanding legal representation to our clients. Our court services remain ongoing. Walk-in services are suspended until further notice.

Given the current crisis, all of our offices are temporarily closed to the public. If you have any questions regarding your case, please contact your attorney, or our main contact number 213-974-6626.

Please note:
Chief Justice of the Supreme Court Tani Cantil-Sakauye has declared a judicial emergency in the Los Angeles Superior Court due to the rapid spread of the coronavirus (COVID-19). This emergency measure was taken to flatten the curve of COVID-19 which means that many criminal and delinquency cases will be continued in order to mitigate the potential spread of the virus. Court hours and locations will be impacted as the duration of this unprecedented emergency is unknown. Please refer to LACourt.org for court information.

Following the increased and overwhelming concerns regarding the COVID-19 virus, the Los Angeles County Department of Animal Care and Control (Department) has decided to close all Los Angeles County Animal Care Centers (ACC) to the public beginning Monday, March 16, 2020. Animal control officers will continue to respond to animal welfare and public safety calls.

Certain services will be made available by appointment only.  We value the health and safety of our residents, their pets, the animals in our care, and our employees, and hold these health considerations at the forefront of all operational decisions.

Pet Owners FAQ, click here for more information.

During this time, service changes will include:

• Pet adoptions will be by appointment only.  Please call your ACC at the phone number located below.
• If you believe your pet is being cared for at an Animal Care Center, please call to schedule an appointment to bring your pet home.
• Owner surrenders will not be received until further notice.
• We encourage those who have lost or found pets to download the SHADOW app—which can also be accessed on our website—and, if possible, to foster those pets temporarily.
• The Department will not be accepting stray, healthy cats, but any sick or injured cats can still be brought into the ACCs by appointment.
• Our Animal Control Officers will continue to respond to public safety and animal welfare calls such as dangerous dogs, sick/ill animals, police assistance, animal cruelty investigations, patrols, and dead animal reports.
• Less urgent calls will be deferred until further notice.
• We ask the public to renew pet licenses by mail or online by going to our website. Pet licenses will not be sold at the animal care centers at this time. Pet owners will be given a 30-day grace period for late license submittal.

During this closure, the health and safety of the animals in our care remains our top priority.  Please know that during this time, no animals will be euthanized unless they are irremediably suffering, dangerous, or unable to eat without assistance.

We commit to updating our communications as conditions change.

Communication Center/Dispatch Numbers:

Downey - (562) 940-6898

Carson/Gardena - (310) 523-9566

Baldwin Park - (626) 962-3577

Lancaster - (661) 940-4191

Castaic -(661) 257-3191

Agoura - (818) 991-0071

Palmdale - (661) 575-2888

Field Licensing/Canvassing Issues - (562) 658-2019

The health and well-being of the Los Angeles County arts and cultural sector and the communities we serve are a top priority.

Everyone here at the Los Angeles County Department of Arts and Culture is devoted to supporting you during this challenging time. We know that due to the Coronavirus many of you are making difficult decisions about postponements and closures, and are enduring disruptions to your work and programs. Below are a few of the ways we're responding.

• All County Facilities are now closed to the public. The LA County Department of Arts and Culture will close its office to the public beginning Monday, March 16, until further notice. Scheduled events, programs, webinars, and grant or artist selection panels will occur via teleconference or have been postponed or canceled. In separate emails, we are in communication with our grantees, colleagues, and partners about payments, flexibility of project amendments, and updates about any events we are postponing.
• For Department of Arts and Culture information and updates, call (213) 202-5858, check our website, and our Facebook page. We will also be sending out email updates as we can.
• In our newsletter earlier this week, we shared information resources from the LA County Department of Public Health (DPH) regarding the virus. DPH’s Guidance for Employers contains personal and organizational information and preventative measures. For operators of public spaces or facilities (theaters, cultural centers, museums, etc.) and providers of public programs and events, there is a Guide for Ticketed Venues. Updates can be found on the DPH web page and Twitter feed. You can bookmark these links and check them daily for updates.
• Additionally, we are sharing some of our colleagues’ resources for:
  • Teaching artists and the freelancer community
  • Funders and philanthropists
  • Event and program producers

The arts and culture field plays an important role in inspiring LA County residents and creating a sense of community. By being informed and taking practical steps, we can reduce the risk of spread of coronavirus together. We encourage all to stay calm, prepared, and safe.

If you have questions, suggestions, or feedback, please email communications@arts.lacounty.gov and we will do our best to support you.

At the Office of the Assessor, we believe it is our role and responsibility to continue providing essential government services while implementing preventative measures to ensure the health of the public and our employees during this time. The Los Angeles County Dept. of Public Health has posted new guidelines limiting the time a person should spend in public and reminded everyone to keep a 6-foot distance between yourself and strangers when in public.

As such, we in the Assessor’s Office want to encourage members of the public to submit their inquiries to our office via email or phone. The good news is that we can handle most inquiries this way. This is a safer option to provide the highest-level of Assessor services during this public health challenge.

At this time, please understand that longer wait times for services may occur while public access to our offices is limited and precautions for unnecessary exposure and physical distancing practices are in place.

We have aligned our operations with Los Angeles County guidelines and will continue to direct all health related inquires to the Dept of Public Health.

To slow the spread of COVID-19 and protect the public and our employees, the Department of Beaches and Harbors (DBH) has closed its beach parking lots and public facilities until further notice. A list of facility closures for all Los Angeles County departments is available online at lacounty.gov/covid19/closures.

All Los Angeles County Child Support Services locations are closed to the public effective Monday, March 16 until further notice.

Here's how you can continue to access services:

• Call or email your CSSD caseworker directly
• Call (866) 901-3212 and speak with a child support professional
• Communicate with us via Live Chat on our website at cssd.lacounty.gov
• Access case information 24 hours a day, 7 days a week via Customer Connect at www.cse.ca.gov/CustomerConnect

Here is how you can make child support payments:

• Online at www.childsupport.ca.gov
• By Phone by calling (866) 901-3212 (option 1)
• By Mail by sending a check or money order to: CA SDU, PO BOX 989067, West Sacramento, CA 95798-9067 (be sure to include your name, participant number, case number, etc.)
  DO NOT SEND CASH.
• At a PayNearMe or Money Gram location

In response to the ongoing State and County efforts to control the spread of the Coronavirus (COVID-19) and to protect the health and safety of the families we serve, effective March 16, 2020, all Department of Children and Family Services (DCFS) offices will be closed to the public. Our buildings will remain open and accessible to only employees during this time. If parents, youth or caregivers have questions, they should first contact their social worker or the main line of the Regional Office they are trying to reach.

DCFS will continue in its child protection work and provide essential services to families while taking precautionary measures to protect staff that engage directly with families. DCFS is working to ensure the safety of staff and the families we serve through a variety of measures along with carrying out our responsibility to protect the County’s vulnerable children. DCFS is currently following its Emergency Operations Plan at level red, indicating an increased need for resources and enhanced efforts to allow it to respond to the crisis while maintaining minimum operations. Under the Emergency Operations Plan, DCFS is temporarily postponing in-person meetings, trainings, gatherings, and events to the extent possible. All Resource Family Outreach, Recruitment, and Orientation events have been postponed until further notice and will be reassessed in April 2020.

During this time, DCFS will increase the frequency of communications with staff, parents, youth, caregivers, and service providers to provide timely information regarding issues of concern.  DCFS has a dedicated team in place monitoring developments and will provide updates whenever possible. We will share updates as they become available on the DCFS website, Facebook, and Twitter accounts. Please check these channels regularly for updates.

Frequently Asked Questions, click here for more information.

Following guidance from the Department of Public Health and the Board’s announcement that all Los Angeles County facilities will be closed to members of the public beginning Monday, March 16, DCBA will be closing all service locations to members of the public, including at its headquarters in the Kenneth Hahn Hall of Administration, Room B-96, and the branch locations listed below.

All currently calendared workshops, community meetings, trainings, and other outreach activities are cancelled. These events will be rescheduled as webinars, conference calls, and remote/virtual engagement as appropriate and possible.

Branch office closures:

• Antelope Valley Michael D. Antonovich Courthouse, 601 W. Lancaster Blvd., Lancaster, CA 93534
• Bellflower Courthouse, 10025 E. Flower St., Bellflower, CA 90706
• Central Library, 630 W. 5th St., Los Angeles, CA 90071
• East LA County Hall, 4801 E. Third St., Los Angeles, CA 90022
• East LA Service Center,  133 N. Sunol Dr., Los Angeles, CA 90063
• East LA Entrepreneur Center, 4716 East Cesar E. Chavez Ave., Los Angeles, CA 90022
• El Monte Service Center, 1441 Santa Anita Ave., El Monte, CA 91733
• Fifth District East San Gabriel Valley Field Office, 615 E. Foothill Blvd., San Dimas, CA 91773
• Florence Firestone Service Center, 7807 S. Compton Ave., Los Angeles, CA 90001
• Inglewood Courthouse, 1 E Regent St., Inglewood, CA 90301
• Second District Field Office, Lennox, 4343 Lennox Blvd., Lennox, CA 90304
• Pasadena Courthouse, 300 E. Walnut Ave., Pasadena, CA 91101
• Spring Street Courthouse, 312 N Spring St., Los Angeles, CA 90012
• Stanley Mosk Courthouse, 110 N Grand Ave., Los Angeles, CA 90012
• The Alhambra, 1000 S. Fremont Ave., Building A-9, First Floor Alhambra, CA 91803
• Van Nuys Courthouse East, 14340 Sylvan St., Van Nuys, CA 91401
• Will & Ariel Durant Branch Library, 7140 W. Sunset Blvd., Los Angeles, CA 90046

Starting Monday, March 16, 2020, all LACDA offices will be closed to the public. This action is being taken in line with the instruction given by state and local officials. Please note that staff are available to answer questions as we are still conducting business via telephone and email.

The following is a list of client services that have been temporarily modified/curtailed due to Covid-19.

RENTAL SUBSIDY PROGRAMS

In home inspections have been postponed for the following programs:

Housing Choice Voucher Continuum of Care Veteran Affairs Supportive Housing Public Housing Residential Sound Insulation Program Home Improvement Program

Emergency unit inspections are still being conducted for all of these programs as well as New Move Ins to ensure homeless clients can proceed with the lease up process.

We have cancelled all in-person issuances of rental subsidy vouchers. An alternative electronic process has been deployed to conduct these services via a secure encrypted e-mail to the client’s service provider. There is no impact to the client, since all of these clients have a designated case manager that will be used as the point person to ensure they receive their voucher and/or their packet of documents.

Routine maintenance work orders for public housing units are temporarily postponed. Emergency work orders will still be completed.

Temporarily postponed planned construction activities that require the relocation of families and seniors. The impact to the client is minimal in that the activity is not time sensitive and will resume once it is safe to do so.

No resident services/partner activities (some food distribution by pick up/physical distance protocols)

HOUSING AND ECONOMIC DEVELOPMENT ACTIVITIES

All in-home inspections have been suspended until further notice (RSIP, Handyworker, and HIP)

Housing development inspections - Inspections will be continued for the time being and any draw meetings handled by conference call or on-line meeting.

Labor Compliance Monitoring – Effective immediately, no monitoring will occur at project sites. E-compliance software allows staff review documents online.

Community Resource Center – All programs and activities with the exception of the JWCH Medical Clinic have already been suspended. Service providers have all been contacted and clients are being contacted by either provider or CRC staff.

CBBG Agency Monitoring - All agency site visits and meetings have been postponed or will be held via teleconference. There will be no negative impact to contract cities

Lead Program – All outreach and lead testing activities have been suspended. – No new properties will be abated until further notice.

Business Technology Center (BTC) – Effective immediately, Property Management will operate remotely until further notice.

Effective today, March 16, 2020, all administrative offices for the Los Angeles County Fire Department (LACoFD) are closed to the public as a precautionary measure to protect the health and well-being of our communities and team members, and to help slow the spread of COVID-19.

This closure will remain in effect until further notice. We commit to updating our communications as conditions change. While fire stations remain closed to the public, LACoFD firefighters and paramedics are available and ready to respond to 9-1-1 emergencies.

The following is a list of Los Angeles County Fire Department services still being offered and those that are being modified/cancelled:

The following services are still being offered by the Los Angeles County Fire Department:

• Firefighting and emergency medical services delivery and all-hazard response
• Hazardous materials response
• Technical response (Urban Search and Rescue, Swiftwater Rescue)
• Lifeguard service delivery
• Dispatch and emergency communications (9-1-1)

The following services have been modified or canceled:

Fire Stations

• Tours and visits to Fire Stations are cancelled.
• Public access to community rooms at Fire Stations is no longer available.

Fire Prevention

• Fire Prevention staff will still conduct new construction inspections as scheduled. Contractors will continue to call (323) 838-2325 to schedule any future inspections.
• Payment options for Fire Prevention fees are available in the e-mail sent to customers.  In addition, payments for Fire Prevention fees and permits can be made online at fire.lacounty.gov/fire-prevention-division .  Payments may also be sent to:
  Los Angeles County Fire Department
  Fire Prevention Division
  P.O. Box 910901
  Los Angeles, CA 90091

For land development related matters, please visit epicla.lacounty.gov.

Residents can also call (323) 838-2325 for further questions.

Film Permits

• Film Permit fee payments can be made online at fire.lacounty.gov/fire-prevention-division/public-safety-and-film-unit/

Residents can also call (818) 364-8240 or e-mail PSFU@fire.lacounty.gov for more information.

Fuel Modification

• Fuel modification plans can be submitted online at fire.lacounty.gov/forestry-division/forestry-fuel-modification/

Residents can also call (626) 969-5205 or e-mail ForestryFuelModification@fire.lacount.gov  for more information.

Health Hazardous Materials Certified Unified Program Agency (CUPA)

• CUPA fee payments can be made online at fire.lacounty.gov/hhmd/payment-opions .  Payments may also be sent to:
  Los Angeles County Fire Department
  Health Hazardous Materials Division
  P.O. Box 513148
  Los Angeles, CA 90051

Residents can also call (323) 838-2325 for further questions.

Incident and EMS Report Requests

• Incident or Emergency Medical Services (EMS) reports can be requested online at fire.lacounty.gov/reports . Residents can also call the Subpoena & Records Office at (323) 267-7217 for further information.

Special Programs

• The Explorer Program and Women’s Fire Prep Academy have been postponed.

The Department of Health Services (DHS) clinical facilities remain open and available to our patients during the COVID-19 outbreak.  We are asking our patients to stay home if you have mild symptom, such as a fever and cough as most will get better with rest and time.  However, if you also have trouble breathing or catching your breath or are elderly, pregnant, have a condition that can weaken your immune system, or have other major medical problems then please call your doctor first.

To support physical distancing which is critical in reducing the spread of virus, DHS is:

• Offering Phone and Telemedicine Visits to Patients
• Deferring or rescheduling medical procedures, surgeries, radiology and laboratory testing to the extent that it can be done safely for the patient.
• Changing our visitation policy that all non-essential visiting is cancelled

All non-patient care administrative offices are closed.

If you are having a medical emergency, please dial 9-1-1 or go to nearest Emergency Department.

For questions, please call (844) 804-0055. For additional information, please visit: http://dhs.lacounty.gov/coronavirus.

LACMA is reopening on April 1

Due to COVID-19 precautions, all of LA County Library’s 86 locations are currently closed to the public until further notice. Due dates for borrowed materials have been automatically extended, no late fines will be assessed, and customers can return materials when the Library reopens.

In an effort to make access to all of the Library’s digital resources more easily available to Los Angeles County residents, including those who do not currently have a library card, LA County Library is offering a temporary digital card, valid for 90 days. To sign up for a temporary digital card, LA County residents can visit LACountyLibrary.org/library-cards.

The digital card provides users access to all of the Library’s digital offerings, including eBooks, audiobooks, magazines, movies, TV, homework help, online classes, and more, including but not limited to:

• OverDrive and Libby- Place holds on and borrow up to 15 eBooks and audiobooks. No need to worry about returns – eBooks automatically expire at the end of the lending period.
• Kanopy - Stream independent, international, classic, and documentary films, with 10 play credits per month. Enjoy temporary unlimited access (through mid-April) to Kanopy for Kids with educational content like Sesame Street and Arthur.
• Hoopla - Borrow up to 8 eBooks, audiobooks, movies, or TV shows per month.
• RB Digital - Download popular magazines including US Weekly, Vogue, Vanity Fair, Wired, Newsweek, Rolling Stone, and more.
• com - View instructional videos in a wide range of topics, including business, technology, design, and more.
• Mango Languages - Learn over 20 languages with free, self-paced classes, plus ESL courses in Spanish, Mandarin, Arabic, and more.
• Brainfuse - Get online tutors daily from 12 – 10 pm for K to college students and adult learners. From math to science, resume to essay review, and GED to citizenship prep, there’s a tutor for you!

After signing up, customers will receive an email with a library card and PIN number within one business day. These credentials can be used to access all the eResources noted above. The card enables checkouts of and access to digital materials only; customers will not be able to borrow physical materials or place them on hold.

Library Digital Services:

• VIRTUAL STORYTIME: Vitrual Storytime live stream takes place twice a day, Monday-Thursday, at 11 am and 3:30 pm on both Facebook and Instagram, @LACountyLibrary.
• Spring & Summer Discovery Program Discovery Program (Online Reading): L.A. County Library's online readig program has launched early! The Spring & Summer Discovery Program let's you track reading and activities, and earn prizes. There are programs for all ages-adults, teens, kids, and even babies & toddlers! For more information and to sign up visit LACountyLibrary.org/summer-discovery.
• Activities at Home: LA County Library has created hundreds of Activity Ideas, DIY Programs, and more for all ages to help spark your creativity and curiosity while you're staying safe at home. To check them out, visit LACountyLibrary.org/activities-at-home.

For more information about Coronavirus and Library resources, including Express Holds Pickup offerings at select libraries, visit LACountyLibrary.org/coronavirus.

Our Winter Shelter Program Guide has been updated. The guide now notes that all sites are operating 24-hours and which sites are operating after March 31, 2020.

View the Winter Shelter Program Guide here for shelter numbers, locations, and transportation pick-up spots.

For more information, please call the Winter Shelter Hotline at 1-800-548-6047 (available 24 hours a day, seven days a week).

Effective immediately, all of our facilities are closed to the general public until the transmission of COVID-19 is no longer a risk to the community, our partners, families and personnel.

If you need to reach staff to handle decedent matters, please call or email the following contacts:

• Administration: (323) 343-0710
• Billing: (323) 343-0572; billing@coroner.lacounty.gov
• Evidence: (323) 343-0501
• Identification/Notifications: (323) 343-0754
• Investigations: (323) 343-0714
• Labs: (323) 343-0530
• Law Enforcement Desk: (323) 343-0513; lawenforcementdesk@coroner.lacounty.gov
• Property: (323) 343-0515; property@coronercovid19.lacounty.gov
• Records:(323) 343-0695; documents@coroner.lacounty.gov

The health and safety of the public, our families, partners and staff are of utmost importance. Thank you for your understanding during this time.

In a precautionary measure to help slow the spread of Coronavirus/COVID-19, the Los Angeles County Department of Mental Health (LACDMH) will be closing its non-clinical sites to public access beginning Monday, March 16, 2020.

The four sites that will be closed to public access are:

DMH Headquarters
550 S. Vermont Ave
Los Angeles, 90020

DMH Headquarters Annex 1
695 S. Vermont Ave
Los Angeles, 90005

DMH Headquarters Annex 2
600 Commonwealth Ave
Los Angeles, 90020

Office of the Public Guardian
320 W. Temple St
Los Angeles, 90012

LACDMH clinical sites will remain open for clients, and mobile units will continue to provide field services. Staff at these sites will implement additional safety measures to reduce the risk of Coronavirus exposure and transmission.

In addition to non-clinical site closures, all LACDMH public events and meetings through the end of March have been canceled, postponed or moved to a virtual event.

“It is crucial that we take every step possible to fight the spread of COVID-19 while maintaining our ability to deliver care to the County’s most vulnerable populations,” said LACDMH Director Jonathan Sherin, M.D., Ph.D. “Our department will continue to collaborate with health and safety agencies at the local, state and federal level to protect the health and wellbeing of our clients, staff and the communities we serve.”

The closure of non-clinical sites is in alignment with the Los Angeles County Board of Supervisors’ recent announcement to close all County buildings, except clinics and hospitals, from public access.

LA County residents can call LACDMH’s 24/7 Access Line at (800) 854-7771 to learn more about site closures or get mental health support. Additional mental health resources are also available on LACDMH’s COVID-19 page.

Following guidance from State and local health officials to slow the spread of coronavirus (COVID-19) and to encourage physical distancing, all LA County Military & Veterans Affairs (MVA) locations will be closed for business until further notice. However, MVA will continue to provide necessary services to veterans and their families via telephone and electronic mail.

Claims will continue to be filed electronically, including those for compensation, pension, college fee waivers or burial benefits.

Veterans may contact an MVA Veteran Service Officer directly by calling 1-877-4LA-VETS, 213-765-9680 or 213- 765-9681 or via e-mail at outreach@mva.lacounty.gov

For immediate assistance, general questions or to check on the status of a claim or appeal, please contact the VA at 1-800-827-1000 or the CalVet District Office at 213-620-2755.Veteran Service Tenants housed at Bob Hope Patriotic Hall may be contacted at the following:

• Veterans America’s Job Center of California: 213-742-9560, Herbert Thau, HThau@JVS-SoCal.org
• USVets: 213-700-6450, Antonio Casasola, ACasasola@usvetsinc.org
• LA County Mental Health: 213-763-0300, Nancy Pelayo, NPelayo@dmh.lacounty.gov, Katherine Guerra, Kguerra@dmh.lacounty.gov
• LA County Bar Association, Veterans Legal Services Project: 213-896-6537, inquiries-veterans@lacba.org
• Community Veteran Justice Project: 818-633-2440, Jodi Galvin, Office.cvjp@gmail.com
• California State University Northridge VITA Tax Service: csu5vita@csun.edu

Resources:

If you are experiencing depression, anxiety or have thoughts of self-harm, call the Veterans Crisis Line at 1-800-273-8255.
To better cope with stress during COVID-19, visit the LA County Department of Mental Health website.
The LA Regional Food Bank continues to be operational. For a food bank location, go here: https://www.lafoodbank.org/find-food/pantry-locator/

What is The Music Center doing in light of COVID-19 (novel coronavirus)?

The Music Center has increased disinfection practices across its campus including its theatres: Walt Disney Concert Hall, Dorothy Chandler Pavilion, Ahmanson Theatre and Mark Taper Forum. It has placed additional hand sanitizer stations at each venue.

Announced on March 25, 2021, The Music Center has obtained the UL Verified Healthy Buildings Mark for Indoor Air Quality.

Is The Music Center planning on cancelling any programming, events or performances?

Effective March 12, 2020, The Music Center has closed its theatres and will remain closed until further notice according to L.A. County's continuing "Safer at Home" order. All presentations, public gatherings, education programs and tours have been cancelled or rescheduled.

All Music Center on-campus restaurants will also be closed until further notice.

What TMC Arts/Glorya Kaufman Presents Dance at The Music Center programming, events or performances have been cancelled?

• March 18-22, 2020: Alvin Ailey American Dance Theater (as of 3/12/20)
• March 19, 2020: Alvin Ailey American Dance Theater student matinee (as of 3/12/20)
• March 16 and 23, 2020: Food Truck Fundays on The Music Center Plaza (as of 3/13/20)
• March 24-26, 2020: The Blue Ribbon Children's Festival (as of 3/12/20)
• March 28, 2020: Play on the Plaza! (as of 3/12/20)
• April 17-19, 2020: Tanztheater Wuppertal Pina Bausch - Palermo Palermo (as of 3/16/20)
  
• April 22, 2020: Earth Day L.A. (as of 3/17/20)
• May 15-17, 2020: Malpaso Dance Company (as of 4/15/20)
• May 15, 2020: Malpaso Dance Company student matinee (as of 4/15/20)
• July 24-26, 2020: Teatro alla Scala Ballet Company - Giselle (as of 6/1/20)

What about programming and events in Grand Park?

For updates regrading Grand Park, please visit https://grandparkla.org/coronavirus-updates/

What if I have tickets to Alvin Ailey American Dance Theater, Tanztheater Wuppertal Pina Bausch or Malpaso Dance Company?

If you are a current ticketholder to any of the above performances, the cost of the ticket(s) and all associated fees will automatically be put on your account. We are offering ticketholders the follow accommodations:

• DONATE THE VALUE OF YOUR TICKETS: During this challenging time for the performing arts, please consider donating your tickets. The value of your tickets will be acknowledged as a charitable contribution and we will send you a tax receipt for your gift. Thank you for your consideration and support.
• EXCHANGE/HOLD ON ACCOUNT: Exchange into a future performance OR the money can sit on your account to be applied to a future purchase.
• REFUND: Receive a refund for the cost of the ticket(s) and all associated fees. If you purchased your ticket(s) with cash or check, please contact the box office at the number below for assistance. If you purchased with a credit card, you will see a credit posted to your account.

Our box office can be reached at (213) 972-0711 (Monday - Saturday, 10:00 a.m. - 6:00 p.m.) or by email at tickets@musiccenter.org. Please note this process will take time as we are managing thousands of ticket purchases. Your patience is greatly appreciated.

What if I have ticket(s) to a resident company performance or event?

All questions regarding performances and events presented by our resident companies should be directed to their respective box offices:

• For Center Theatre Group
• For LA Opera
• For LA Phil
• For Los Angeles Master Chorale
• For REDCAT

What if I am feeling ill and cannot attend a performance?

The Music Center strongly advises patrons and visitors to stay home if they or a person in their household is not feeling well. The Music Center and its resident companies will work with ticket holders for accomodation. Please contact your respective box office.

What should I do to protect myself against COVID-19/novel coronavirus?

Following the recommendations of the Centers for Disease Control and Los Angeles County Department of Public Health, the best ways to prevent the spread of respiratory infections, including novel coronavirus, are:

• Staying at home if you are sick.
• Covering your cough or sneeze with a tissue, then throwing away the tissue in the trash.
• Washing hands frequently with soap and hot water for at least 20 seconds.
• Avoid touching your face, mouth and eyes.
• Cleaning and disinfecting high-touch areas and surfaces such as counters, tabletops, doorknobs, railings, light switches, toilets, phones, keyboards, remote controls, tablets and bedside tables.
• Practicing simple physical distancing strategies from those who are sick, such as verbal salutations instead of handshakes and hugs; not sharing utensils, cups and linens; and keeping a distance of six feet apart.

For more detailed information, please visit:

• Los Angeles County Department of Public Health: http://publichealth.lacounty.gov/media/Coronavirus
• Centers for Disease Control: http://www.cdc.gov/coronavirus/novel-coronavirus-2019.html

The Natural History Museum is now open. View our COVID-19 Safety Guidelines for more information.

Beginning April 8, La Brea Tar Pits will reopen their doors to gradually welcome back guests inside their museum, starting with previews for members and community partners. Advanced timed tickets are required for entry and are now available online.  See NHMLAC's response to coronavirus (COVID-19).

Los Angeles County schools cheif recommends campus closures through academic year dut to COVID-19. Learn more.

Click here for a list of school district closures due to COVID-19.

The list includes schools run by LACOE. Closures for spring break are noted when information is provided by the district. This information will be updated regularly.

Free resources to support continuity of education:

• Charter to Offer Free Access to Spectrum Broadband and Wi-Fi For 60 Days For New K-12 and College Student Households and More. Learn more.
• Zoom is temporarily lifting the 40-minute time limit on free Basic accounts for schools affected by the coronavirus. Learn more.

In response to the current surge of COVID-19 cases, the Los Angeles County Department of Parks and Recreation (LA County Parks) is temporarily closing in-person outdoor programming in accordance with the County of Los Angeles Safer At Home Health Officer Order to stop the spread of COVID-19.

LA County Parks is implementing the following changes effective immediately:

• Afterschool programs will be closed. 
• Our SPOT programs will be closed for in-person programming. Our SPOT will continue virtual programming provided by each location.

The Los Angeles County Department of Parks and Recreation (LA County Parks) is providing an update on temporary closures in accordance with the County of Los Angeles Safer At Home Health Officer Order to stop the spread of COVID-19.

LA County Parks is implementing following changes effective November 30, 2020:

• All playgrounds will be closed. 
• Fitness zones and exercise equipment will be closed.

Parks and trails remain open for outdoor, passive use for individuals or members of the same household. Masks and physical distancing are required. No group gatherings are permitted.

For complete list of COVID-19 restrictions affecting LA County Parks locations, please visit parks.lacounty.gov/covid-19.

We hope these extraordinary efforts will help with the County and global effort to stop the spread of COVID-19. We appreciate your support and understanding as we adapt to this fluid situation.

At LA County Parks, we believe that the health and safety of our program participants, park guests, team members, and community are the top priority. We are working closely with the Los Angeles County Department of Public Health to ensure that our Parks community receives credible information and guidance during this challenging time.

We encourage you to visit the Los Angeles County Department of Public Health website for information and guidance, available in multiple languages, on COVID-19: http://publichealth.lacounty.gov/media/Coronavirus.

If you have any questions or concerns, please contact (626) 588-5364 or info@parks.lacounty.gov.

LA County Parks' Virtual Recreation Center

Los Angeles County Department of Parks and Recreation (LA County Parks) launched "Parks From Home," a virtual recreation center to provide free access to fitness and instructional classes for the public to enjoy from home during the COVID-19 crisis. The free online programming includes videos of LA County Parks staff teaching recreation, sports, arts, and specialty courses, plus virtual tours of trails, gardens, and popular attractions throughout Los Angeles County.

LA County Parks will continue to add additional online programming to provide a positive outlet and fill the gap of outdoor experiences for all Los Angeles County residents during the “Safer At Home” order.

"Parks from Home” is available for free on the LA County Parks website and Youtube channel. New video content will be added regularly and announced via social media @lacountyparks.

• Parks From Home webpage: http://parks.lacounty.gov/virtual
• LA County Parks on YouTube: https://www.youtube.com/lacountyparks

The Los Angeles County Probation Department’s Mission to “Rebuild Lives and Provide for Healthier and Safer Communities,” also includes taking necessary precautions to prevent the spread of the COVID-19 virus. Currently, there is no suspicion of a COVID-19 infection at any Probation offices or juvenile facilities.

Following the guidance of the Los Angeles County Board of Supervisors, the Los Angeles County Probation Department closed all offices to the public on Monday, March 16, 2020 until further notice. Probation is working closely with its health, justice, public safety, education and community partners to facilitate best practices to safely supervise youth and adults under supervision.

Public safety is a priority and the Department will continue to maintain frequent contact with clients. Deputy Probation Officers are reaching out to their clients by phone, focusing on the highest-risk offenders. Probation is also asking clients to proactively reach out to their probation officer.

The Department is working with the courts and legal partners on methods to safely reduce the juvenile population housed at Probation facilities through strategies such as holding first time violations in abeyance. L.A. County Probation is increasing daily cleaning and sanitation at each facility in addition to posting and distributing COVID-19 related information to educate staff and youth about the virus and precautions that are being taken. The Department is also screening all youth admitted to facilities for risk of COVID-19 infection at the time of admission. Should it be required, Probation and Juvenile Court Health Services have identified appropriate space to isolate youth with medical issues.

Visitation at juvenile halls and residential treatment facilities remains temporarily suspended. These visits include after-court, special and weekend visits by family members and/or community-based organizations. Parents and guardians have been notified of the temporary suspension of visiting via phone calls and letters stating alternative forms of contact with their child in light of COVID-19. Required legal visits will be held as scheduled and all court ordered visits will be honored. This is solely a proactive measure developed in conjunction with Juvenile Court Health Services (JCHS) and the Board of State and Community Corrections. Youth in juvenile facilities have received extended phone privileges to maintain contact with family and loved ones and all internal programming within the facilities will continue. In addition, the Department will explore the feasibility of other options for families to communicate with their youth, such as video conferencing from various community locations.

The Department continues to follow guidelines issued by the Department of Public Health, including the General Containment and Control of Transmission Guidelines and the Guidance for Congregate Living Facilities, in its efforts to maintain a healthy living environment for youth in its care.

For general questions, please contact the Probation Information Center at 866-931-2222 Monday-Friday from 8 a.m. to 5 p.m.

In order to create an environment conducive to physical distancing in the Public Defender’s Office, Public Defender Ricardo D. Garcia has directed that effective immediately, paralegals, social workers and investigators telework, and attorneys may telework for the following three days. The Public Defender is exploring broader telework options, in adherence to County guidelines, to promote responsible physical distancing and to protect the health of employees while continuing to zealously advocate for clients.

Children’s Medical Services
CMS’ Medical Therapy Program (MTP) services have been interrupted. Parents with questions about MTP services should call our main number: (626) 569-6480.

Clinic Services
The Clinic remains open to provide essential services for TB cases and sexually transmitted infections and immunizations and triage. Please visit our website to see clinic locations and hours: http://publichealth.lacounty.gov/chs/phcenters.htm or call (213) 240-8040.

Environmental Health
Environmental Health suspended most of their routine inspections but will continue to respond to complaint investigations and emergencies. Low-risk routine inspections (e.g., ocean monitoring, Plan Check, landfill inspections, and radiation management) will continue.

Environmental Health will cancel all Community Event permits for the next four weeks (with plans to extend as needed) and will not accept new permit requests until further notice.

Certified Farmers Markets will continue, but community programs and events at these sites are canceled.

Compliance and enforcement questions can be referred to 24 hour Environmental Health hotline: (888) 700-9995 or email at: EHmail@ph.lacounty.gov

Health Facilities Inspections
All routine Health Facilities Inspections (HFI) are suspended, but Division will continue to respond to reported cases of abuse, complaint investigations, and emergencies, including monitoring of COVID-19 cases at nursing homes. Telephone monitoring will be done in most cases. HFI will also continue to respond to California Department of Public Health directives related to shifting priorities.
Health Facilities Inspections Main Office: (800) 228-1019

Vital Records
Vital Records will not issue in-person birth or death certificates until further notice. Mail-in applications will still be accepted. Registration through CA-EDRS will continue: http://phwebstg/dca/.

DPH Vital Records Office
Phone: (213) 240-7812 (births)
Phone: (213) 240-7816 (deaths)
Email: VRO@ph.lacounty.gov

**DPSS Offices Temporarily Closed Until Further Notice**

**DPSS Customer Alert Regarding the Coronavirus (COVID-19)**

In accordance with Governor Newsom's Executive Order, ALL DPSS benefits, including Medi-Cal, CalFresh, CalWORKs and General Relief benefit payments will be issued without interruption for the months of March, April and May 2020. Please continue to follow us on social media for updates and information, don't panic and stay safe.

All DPSS offices are temporarily closed to the public until further notice; however, we are continuing to provide services through our website and call centers.

Customer Centers Extend Hours

The Department of Public Social Services will extend the hours of its Customer Service Center (CSC) to serve customers better. DPSS customers can now reach the department by telephone Monday through Friday, from 7:30 a.m. to 7:30 p.m., and on Saturdays from 8:30 a.m. to 4:30 p.m.

Frequently Asked Questions (FAQs) During the Coronavirus Pandemic, click here.

EBT Cards Can Now Be Used To Purchase Food on Amazon and Walmart Online

Starting April 28, #CalFresh recipients can now use their #EBT card to buy groceries online at Walmart and Amazon for home delivery! Spend $35 or more on groceries and get home delivery for FREE.

Visit GetCalFresh.org for more information.

DPSS Makes Paper Applications Available to Customers:

In order to better serve customers with limited or no access to apply online for services, the Department of Public Social Services will make paper applications available for pick up and drop off outside its district offices from 8:00 a.m. to 5:00 p.m. beginning Monday, April 20, 2020.

Applications to apply for CalFresh, Medi-Cal, CalWORKs, and General Relief (GR), will be available near the entrance of district offices for customers to pick up and return at a later time or date.  Signage will be posted to instruct customers where to place their completed applications.

The drop off box containing the completed and returned applications will be checked by DPSS personnel throughout the day.

Please visit the DPSS Locations Page to find a drop off point near you.

For New Applicants:

If you are applying for CalWORKs, General Relief, Refugee Cash Assistance, Cash Assistance Program for Immigrants, or CalFresh, please submit all the required documentation with the application and we will waive the application interview.  We are accepting self-certification/attestation for photo-identification, residency, income and expense requirements when applying for all programs.  For information about program requirements, please visit our website at dpss.lacounty.gov and click on the Programs & Services tab.

Customers can apply for the following benefits online through the Your Benefits Now website or by Calling the DPSS Customer Service Center at (866) 613-3777.

CalFresh:  Food benefit program for individuals and families;

General Relief: Cash assistance program for single adults;

CalWORKS: Cash assistance program for families;

CAPI: Cash assistance program for immigrants; and

Medi-Cal: Health benefits for individuals and families.

In-Home Supportive Services (IHSS): in-home provided care for persons with a disability can be applied for by calling the IHSS Application line at (888) 944-4477 or the IHSS Helpline at (888) 822-9622.

For Existing Customers:

1. If you are currently receiving CalFresh, CalWORKs, General Relief, Refugee Cash Assistance, or Cash Assistance Program for Immigrants (CAPI), your benefits will continue at the same level for March, April and May 2020. You do not have to submit a SAR-7, QR-7, or a recertification packet. You do not need to call our office as your benefits will continue without interruption.  Your recertification will be due six months from your original due date.  You will receive a notification letter informing you of when your next recertification is due.

If your recertification packet was due in:

• March 2020 - Your recertification is now due in September 2020.
• April 2020 – Your recertification is now due in October 2020.
• May 2020 – Your recertification is now due in November 2020.

Individuals should resume submitting the SAR-7 and QR-7 beginning in June 2020.

2. If you are currently receiving Medi-Cal, your benefits will continue for March, April and May 2020. However, you will still need to comply with the renewal reporting requirement for Medi-Cal or your benefits will be terminated after the 90 days.  If you have received your renewal packet, you can mail or upload it via lacounty.gov and click on the Your Benefits Now (YBN) logo.
3. If you are currently receiving General Relief, your benefits will continue for March, April and May 2020. You do not need to submit a QR-7.  You do not need to call our office as your benefits will continue.
4. CalWORKs and General Relief Welfare-to-Work requirements have been waived for March, April, and May 2020.

5. In-Home Supportive Services (IHSS) reassessments have been suspended for 90 days.  However, our social workers will contact IHSS recipients to conduct assessments via telephone and perform welfare checks.  Unfortunately, the State still requires a face-to-face interview for new applications.  DPSS will streamline this process by completing the application via telephone and scheduling the required face‑to‑face interview.  To apply for IHSS, please call (888) 944‑4477, or if you have questions, please contact our IHSS Helpline at (888) 822-9622.

Additional Relief for Existing CalFresh Customers

1. A CalFresh Emergency Allotment will be automatically added to your EBT card. This allotment will increase your CalFresh benefit to the maximum benefit amount for eligible household members up to a maximum of six members.  For example, if you are a single adult receiving $140 per month, you will get an additional $54 for a maximum benefit amount of $194.

• March allotment will be distributed sometime in mid-April 2020.
• April allotment will be distributed at the end of April 2020.

Please visit the DPSS website or thier social media pages for up-to-date information including the actual dates for issuance of the emergency allotments.      

Please follow DPSS on Facebook @LACoDPSS, Twitter @LACo_DPSS and Instagram @laco_dpss for the latest updates.

• Aviation:  airports provide essential services and remain operational

• Building and Safety:  permitting and inspection services continue to be offered through EPIC-LA at epicla.lacounty.gov

• Business:  information on contracting opportunities is available at DoBusinessWithPublicWorks.com 

• Land Development: permitting and inspection services continue to be offered through EPIC-LA at epicla.lacounty.gov

• Sewer Maintenance: sewer as-built plans can be obtained at pw.lacounty.gov/smpm/landrecords/SewerPlans.aspx

• Waterworks Districts - water bills can continue to be paid online via the MyWAM portal at dpw.lacounty.gov/mywam 

• Environmental Programs and Permits: Waste and recycling services remain uninterrupted – contact your waste hauler if you have questions about your service. For Industrial Waste, Underground Storage Tanks, or Stormwater questions or submissions, email us at fchin@pw.lacounty.gov or mail submissions to LA County Public Works Environmental Programs Division, 900 S. Fremont Avenue, Alhambra, CA 91803. Construction and Demolition Recycling and Reuse Plans can be email to CND@pw.lacounty.gov or faxed to (626) 628-9733. For any other inquiries, call Environmental Programs at (626) 458-3517.

On March 15, the Los Angeles County Board of Supervisors, following an announcement by California Governor Gavin Newsom, announced that all Los Angeles County facilities will be closed to members of the public indefinitely beginning Monday, March 16, in response to the evolving coronavirus (COVID-19) emergency.

The Los Angeles County Department of Regional Planning (DRP), following the directive of the Board of Supervisors, has closed all service locations to members of the public, including at its headquarters in the Hall of Records, 320 W. Temple Street, 13^th Floor, Los Angeles, CA 90012, and the following field office locations:

Virtual Counter Services

Our Land Development Coordinating Center and Field Office counter services, including general counseling and zoning information will remain available to the public as follows:

• Telephone: (213) 974-6411
• Email: zoningldcc@planning.lacounty.gov
• Website: http://planning.lacounty.gov/
• Direct messaging: @LACDRP on Twitter, Facebook, and Instagram

DRP has GIS web mapping applications that allow for interactively viewing and researching zoning, land use policy, subdivision activity, aerial imagery, and many other land use features within the UNINCORPORATED communities of Los Angeles County. These applications also allow the user to pan and zoom, search and interact with the maps.  To view these mapping applications please go to http://planning.lacounty.gov/gis/interactive.

Members of the public can also apply for entitlements online at http://planning.lacounty.gov/apps as well as download approvals from http://epicla.lacounty.gov.

During this time, all Zoning regulations will continue to be enforced. All zoning enforcement related questions should be directed to zoningenforcement@planning.lacounty.gov.

DRP will announce any cancellations or changes to public meetings on a weekly basis.  Please continue to check our website for updated details and registration information for each meeting as it becomes available.

As a reminder, regularly scheduled Los Angeles County Regional Planning Commission and Hearing Officer meetings will now convene as virtual (online) meetings and by teleconference until further notice.

Any future cancellations and changes will be determined on a week by week basis, for all currently calendared workshops, interdepartmental meetings, community meetings, public hearings, commission meetings, and other outreach activities. These events will be rescheduled as webinars, conference calls, and remote/virtual engagement as appropriate and possible.

As we monitor the situation, updated information will be provided.

DRP encourages all members of the public to visit the Department of Public Health’s website for up-to-date, trustworthy information about the coronavirus emergency.

For questions related to development projects and entitlements, please contact our Land Development Coordinating Center at (213) 974-6411.

For information regarding this press release:

Contact: Bianca Siegl, Deputy Director, Advance Planning
(213) 713-7743

The Registrar-Recorder/County Clerk will close all of its buildings to the pubic effective Monday, March 16 as a precautionary measure to help slow the spread of the Coronavirus (COVID-19).

Many services can be performed online, by phone and by mail.  Please browse the website or call the following phone numbers for assistance:

Elections: (800) 815-2666
Recorder/County Clerk: (800) 201-8999

Inmate Visitation Updates

At the recommendation of the Los Angeles County Correctional Health Services, and as part of the County’s COVID-19 prevention efforts, staring from Friday, March 13, 2020, the inmate visiting at the Los Angeles County Jail facilities will be temporarily suspended until further notice. The patrol stations’ jails remain normal operation at this time. ONLY attorney and professional visits will be allowed during this period. Since the virus is thought to spread mainly from person-to-person, via respiratory droplets produced when an infected person coughs or sneezes, public visiting will be suspended.

Presiding Judge Eric C. Taylor Issues New Order to Extend Certain Case Deadlines While the Court Paces its Safe Resumption of Jury Trials and Extends Access to Justice

Presiding Judge Eric C. Taylor today thanked Chief Justice Tani G. Cantil-Sakauye for granting him the emergency authority to issue a new General Order extending last-day deadlines for Criminal trials, as well as Juvenile Dependency matters. With the help of effective Department of Public Health-approved safety measures established in all courthouses, the Order assists the Court in the safe expansion of Civil and Criminal jury trials throughout the county. Click here to read more.

For the latest updates, click here. 

Click here to visit the Superior Court website.

All County buildings are currently closed to the public, including the Kenneth Hahn Hall of Administration where our cashiers are located, as well as our satellite offices in Lancaster and Valencia where we provide business license services.  Therefore, we are not accepting in-person property tax payments or providing in-person tax or business license services at this time.

STATEMENT FROM KEITH KNOX, TREASURER AND TAX COLLECTOR, REGARDING PENALTY CANCELLATION RELATED TO COVID-19

I understand that the public health crisis continues to be a very stressful time for everyone, and my office is committed to helping in any way we can. We have a long history of working with residents and property owners in times of emergency, including our recent wildfires. The COVID-19 crisis is no exception. Property owners affected by COVID-19 may have late penalties cancelled if they are unable to pay their property taxes by April 10, 2020.

Beginning on April 11, 2020, my office will begin accepting requests for penalty cancellation related to COVID-19 on our website. If you have specific questions regarding requests for penalty cancellations, please review these Frequently Asked Questions (FAQs).

Property owners’ affected by the COVID-19 public health crisis must complete and submit a penalty cancellation request online and include a brief statement of how the public health emergency has impacted their ability to make a timely property tax payment. Property owners unable to submit their request online must contact our office at 213-974-2111 to complete their request.

State law allows me to consider circumstances beyond a taxpayer’s control, which prevented the timely payment of property taxes and I want to be considerate of COVID-19 related circumstances impacting taxpayers. In each request for penalty cancellation, a taxpayer must make a statement detailing specifically how the COVID-19 public health emergency prevented the taxpayer from making a timely payment.

During the time it takes for my team to process each request, no additional penalties, interest, costs or fees will be imposed on the property tax installment amount due.

For each submission, the taxpayer will receive a confirmation email with a confirmation number. Please retain and include the confirmation number with any future communications. We will review each case on its individual circumstances. Should my team need additional information to support a request, we will contact the taxpayer directly via email. Please note that our team will not call unannounced and ask for sensitive personal information over the telephone. Once my team has determined the outcome of each request, my team will contact the taxpayer directly regarding payment options and timeframes to remit property tax payments. I ask for your patience regarding processing times as we work through these requests.

Please see the attached responses to our most Frequently Asked Questions.

In addition, you can use our website to look up taxes due, request a duplicate bill, and look up payment history.  Please CLICK HERE for more information on all payment options.  We also created a TOP 5 DOs AND DON’Ts with helpful information regarding property tax payments, including How To Avoid Penalties.

You may also call us at (213) 974-2111, or visit our website, ttc.lacounty.gov , for additional information on any Treasurer and Tax Collector matters.

We recognize this is a challenging time, and we remain deeply committed to the safety of the public and our employees. We will continue to monitor developments, adjust where necessary, and inform you when we are open to the public again.

Governor Gavin Newsom announced all residents older than the age of 65 and those with chronic conditions must isolate themselves at home for the foreseeable future.

To protect public health, the County will close all public facilities effective Monday, March 16. The County will continue to provide necessary services to the public.

Congregate Meal Sites Will Close Effective 3/16/20

The County and City of Los Angeles operate 180 congregate meal sites. All congregate meal sites will close effective Monday, March 16, 2020.

To ensure older adults continue to receive critically-needed meals, we will distribute packaged and frozen meals for older adults at our meal sites, with some locations starting Monday, March 16 and others starting later this week. See here for a map with detailed plans for each meal site.

Older adults 65 and older must send a family member, friend or caregiver who is under the age of 65 to pick-up meals at these sites.

You may call your local meal provider to make arrangements. If you are not aware of who your meal provider is, you may call 1-800-510-2020 for assistance.

We are assessing ways to expand home-delivered meal services for seniors to reduce the need for meal distribution at our meal sites.

Community Centers Operated by County Will Close Effective 3/16/20

Effective, Monday, March 16th, the 23 Community and Senior Centers operated by the County will close to the public. Effective March 14th, the City of Los Angeles closed its 29 recreational senior centers and 16 multipurpose senior centers. Packaged and frozen meal distribution to seniors will occur at many of these County and City locations.

Critical Delivery Service 

As a result of the COVID-19 pandemic and the California Safer at Home Initiative, our aging population has an increased need for timely delivery services. WDACS has launched a free pickup and delivery program for older adults and individuals with disabilities. The Countywide program, called Critical Delivery Service, will deliver groceries, household items, and other vital necessities to individuals who are unable to leave their homes due to the COVID-19 pandemic.

Items may be delivered 24 hours a day, 7 days a week, at no cost to the client. No application process is required, however, items must be pre-paid and ready for pickup. Deliveries may be scheduled by calling 1-888-863-7411 between 8:00 am and 5:00 pm, Monday through Friday. Clients may utilize this service up to four times or 40 miles per month, whichever comes first.

Fact Sheet

We will continue to provide updates as they arise.