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Public Health Lab Assistant Abraham Jimenez receives the specimen the Central Accessioning which is the in-take area to begin the polymerase chain reaction (PCR) test for COVID-19 on March 19, 2020. Jimenez decontaminates the outside of the container, and gives the sample an accession number to coincide with lavatory information system. ( Photo Credit: Los Aneles County )

COVID-19: Frequently asked questions about testing

Am I eligible for testing?
At this time, testing is prioritized for:
  • Anyone with symptoms of COVID. These include:
    • Fever
    • Cough
    • Shortness of breath
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell
  • All essential workers regardless of symptoms. This includes:
    • Health care workers
    • First responders
    • Social service employees
    • Utility workers
    • Food supply workers
    • Other public employees
  • People who are either over 65 or have chronic underlying health conditions.
  • People in institutional congregate living settings, such as skilled nursing or long-term care facilities, homeless shelters, correctional institutions. (Although these groups will not primarily access testing in the County’s drive-up sites.)
Where are the testing sites located?

Please click on the testing site to find out if you are eligible and to make an appointment.

County of Los Angeles

  1. AltaMed Medical and Dental Group – Commerce (972 Goodrich Blvd., Commerce, CA 90022)
  2. AltaMed Medical and Dental Group - South Gate (8627 Atlantic Ave., South Gate, CA 90280)
  3. Altamed Medical and Dental Group - West Covina (1300 S. Sunset Ave., West Covina, CA 91790)
  4. AltaMed Medical Group - Pico Rivera (6336 Passons Blvd., Pico Rivera, CA 90660)
  5. Antelope Valley Mall (1233 Rancho Vista Blvd., Palmdale, CA 91768)
  6. Bellflower Civic Hall (16600 Civic Center Drive, Bellflower, CA 90706)
  7. AltaMed Medical Group (2040 Camfield Avenue, Los Angeles, CA 90040)
  8. Cedars-Sinai Medical Center (8730 Alden Drive, Los Angeles, CA 90059)
  9. Charles R. Drew University Campus (1731 E 120th St. Los Angeles, CA 90059)
  10. PIH Health City of Bell (6480-6410 Atlantic Ave., Bell, CA 90203)
  11. East LA College (1301 Avenida Cesar Chavez, Monterey Park, CA 91754)
  12. Glendale Memorial Hospital (222 W. Eulalia St., Glendale, CA 91204)
  13. PIH Health Good Samaritan Hospital (1225 Wilshire Blvd., Los Angeles, CA 90017)
  14. The Forum (3900 W. Manchester Blvd, Inglewood, CA 90305)
  15. Long Beach City College (1305 E. Pacific Coast Hwy., Long Beach, CA 90806)
  16. Northridge Hospital Medical Center (18460 Roscoe Blvd., Northridge, CA 91325)
  17. High Desert Medical Group (43839 15th St. West, Lancaster, CA 93534)
  18. AltaMed Evaluation and Testing Site - Pennsylvania  (1724 Pennsylvania Ave., Los Angeles, CA 90033)
  19. PIH Health Whittier Hospital (12401 Washington Blvd., Whittier, CA 90602)
  20. Pomona Fairplex Gate 17 (1101 W. McKinley Ave. Pomona, CA 91768)
  21. San Gabriel Valley Airport (4233 Santa Anita Ave., El Monte, CA 91731)
  22. Santa Clarita – Clarita College of the Canyons (26455 Rockwell Canyon Rd., Santa Clarita, CA 91355)
  23. South Bay Galleria (1815 Hawthorne Blvd., Redondo Beach, CA 90278)

City of Los Angeles

  1. Baldwin Hills Creshaw Plaza (3650 W Martin Luther King Jr Blvd, Los Angeles, CA 90008)
  2. Carbon Health - Echo Park   (2110 Sunset Blvd., Suite M, Los Angeles, CA 90026)
  3. Crenshaw Christian Center (7901 S. Vermont Ave., Los Angeles, CA 90044)
  4. Dodger Stadium (1101 Scott Ave., Los Angeles, CA 90012)
  5. Hansen Dam Recreational Center (11798 Foothill Blvd., Lake View Terrace, CA 91342)
  6. Kedren Community Health Center (4211 Avalon, Los Angeles, CA 90011)
  7. Lincoln Park (3501 Valley Blvd., Los Angeles, CA 90095)
  8. VA Parking Lot 15 (Jackie Robinson Stadium) (100 Constitution Ave., Los Angeles, CA 90095)
  9. West Valley - Warner Center (6097 Canoga Ave., Woodland Hills, CA 91367)
  10. Northridge Fashion Center (9301 Tampa Ave., Northridge, CA 91324)

Other Community Partner or City Testing Sites

To sign-up for testing, call 323-541-1685

  1. St. John’s Well Child and Family Center – Rolland Curtis (1060 Exposition Blvd. Los Angeles, CA 90007)
  2. St. John’s Well Child and Family Center – Dominguez High School (15301 S. San Jose Ave. Compton, CA 90221)
  3. St. John’s Well Child and Family Center – Washington Prep Wellness Center (1555 W. 110th St. Los Angeles, CA 90047)
  4. St. John’s Well Child and Family Center – East Compton Community Health Center at Casa Dominguez (15715 S. AtlanticAve. Compton, CA 90221)
  5. St. John’s Well Child and Family Center – Magnolia Place (1910 Magnolia Ave. Los Angeles, CA 90007)
  6. St. John’s Well Child and Family Center – Compton W.M. Keck Foundation Community Health Center (2115 N. Wilmington Ave. Compton, CA 90222)
  7. St. John’s Well Child and Family Center – Lincoln High School (2512 Alta St. Los Angeles, CA 90031)
  8. St. John’s Well Child and Family Center – Warner Traynham Clinic (326 W. 23rd St. Los Angeles, CA 90007)
  9. St. John’s Well Child and Family Center – Leavey-OB Clinic (3628 E. Imperial Hwy. Lynwood, CA 90262)
  10. St. John’s Well Child and Family Center – Mark Ridley-Thomas Wellness Center Manual Arts (4085 S. Vermont Ave. Los Angeles, CA 90037)
  11. St. John’s Well Child and Family Center – Crenshaw Adult & Pediatric Clinic (4251 Crenshaw Blvd. Los Angeles, CA 90008)
  12. St. John’s Well Child and Family Center – Dr. Louis C. Frayser Health Center (5701 S. Hoover St. Los Angeles, CA 90037)
  13. St. John’s Well Child and Family Center – Hyde Park Elementary School (6505 8th Ave. Los Angeles, CA 90043)
  14. St. John’s Well Child and Family Center – S. Mark Taper Foundation Chronic Disease and Environmental Health Center (808 W. 58th St. Los Angeles, CA 90037)
  15. High Desert Regional Medical Center (335 East Avenue I, Lancaster, CA 93535) Call 1-661-471-4400
  16. City of Carson - Carson Community Center (801 E Carson Street, Carson, CA 90745)
  17. City of Long Beach - Jordan High School (6500 Atlantic Ave., CA 90805)
  18. City of Long Beach - Cabrillo High School (5000 E. Lew Davis Dr., CA 90808)
  19. City of Long Beach - Long Beach City College - Veterans' Stadium (2001 Santa Fe Ave., CA 90810)

OptumServe

  1. California State University, Los Angeles (5151 State University Drive, Los Angeles, CA 90032)
  2. ChapCare Pasadena (1595 N. Lake Avenue, Pasadena, CA 91104)
  3. ChapCare Vacco Health Center (10408 Vacco Street, Suite A, South El Monte CA 91733-3328)
  4. Los Angeles County - Crenshaw Area Office (3606 West Exposition Blvd. Los Angeles, CA 90016
  5. Harbor-UCLA Medical Center (1000 West Carson Street, Bldg N26., Torrance, CA 90502)
  6. Hawthorne Memorial Center - Betty Ainsworth Sports Center (3851 W El Segundo Blvd, Hawthorne, CA 90250)
  7. Santa Monica College (2800 Airport Avenue, Santa Monica, CA 90405)
  8. West Jordan High School (171 W. Bort St. Long Beach, CA 90805)

Verily

  1. Exposition Park (3986 South Hoover Street, Los Angeles, CA 90037)
  2. St. Mary’s Medical Center (1050 Linden Ave, Long Beach, CA 90813)

How long does it take to get test results?

We estimate between 3-4 days. Positive results are shared by phone, negative results are shared through email.  During that time, it is essential that the sick person remains at home in isolation. They should arrange for others to provide groceries, medicines, etc. whenever possible to avoid exposing others.  Even if the test is negative, the sick person should remain at home until any fever has resolved and any other symptoms are significantly improved.  For more information and great resources, please visit http://publichealth.lacounty.gov.

It's been over 5 days since my test. How do I follow up on my results?

We understand that there have been incidents in which lab results are taking longer than expected from our COVID-19 public testing sites. We apologize for the delays, and are working to eliminate them. In some instances, we have been unable to get in contact with clients due to incorrect emails or contact information.

If you have not received your results, we ask that you call or email your lab’s customer service staff to ensure your contact information is correct. Your lab’s customer information can be found here.

How are COVID-19 testing sites determined?

The County’s priority is to open as many mobile drive-up testing sites in order to serve all residents of our communities. We are working to build a network of testing sites that are free and open to any member of the public who qualifies for testing; no one will be turned away regardless of immigration status or lack of insurance coverage. See testing sites at http://coronavirus.lacity.org/testing

Are front-line workers eligible for a test?

For the following front-line workers, testing is available even if you are not experiencing symptoms.

  • First responders
  • Social service employees
  • Critical government personnel
  • Health care professionals
  • Grocery and food service workers
  • Commercial, rideshare, and public transit drivers
  • Credentialed members of the media
  • Utility and other public workers

If you are a front-line worker in one of these categories, please click here to schedule an appointment. If you are not sure whether you qualify, ask your employer for further information.

What should I do if I'm experiencing severe symptoms?

If you or a family member are experiencing severe symptoms, please call your doctor. If you are experiencing a life-threatening emergency, please dial 9-1-1.

Can I just show up at a testing site?

No, tests are by appointment only. Each testing client must give their registration number, which is generated by the screening website http://coronavirus.lacity.org/testing.

What does the test consist of? How long does it take?

There are two types of tests: a nasal swab and an oral swab. The nasal swab is administered by trained hospital or fire department staff. The mouth swabs are self-administered, meaning clients must swab their own mouths/throats using instructions provided to them at the site. The testing process takes between 5 and 10 minutes but waiting times may vary.

What do I do if all of the appointment times are full?

We are adding more testing sites. Please check back to see when additional testing sites and appointments become available.

How far in advance can I schedule a test appointment?

Test appointments are available for the following day only.

How do I cancel my test appointment?

You do not need to do anything to cancel your testing appointment. If you do not show up, the test will be reallocated to another client.

When do I need to arrive for my test appointment?

Please arrive at the scheduled time listed on your confirmation email.

Can I have other people in my car when I arrive for testing?

Yes, but please do not expose others if you suspect you are ill. Only those with confirmed appointments will be tested.

Do I need to do anything to prepare for my test appointment?

Please do not eat or drink anything 20 minutes before your testing appointment.

Are all the sites “drive-up,” or do I have to go inside a medical center?

Most of the locations are drive-up mobile testing sites, but there are a limited number of tests available at a walk-in clinic. Select the Carbon Health-Echo Park location.

Other healthcare provider agencies do offer testing inside clinics, but these sites are designed for you to stay in your vehicle for your convenience and for the safety of the healthcare staff.

Do I have to get out of my car?

No, tests will be done while you remain in your vehicle.

What if I don’t have a car?

You will still be tested. The sites accommodate pedestrian traffic, as long as the patient has an appointment.

Will each site have the same test?

No, some sites administer the nasal test, some administer the oral tests, and some administer both. It depends on the site’s staff and the kits available.

Does it cost anything to get a test?

No. There are no out-of-pocket costs to be tested.

What if I do not have digital capabilities or access? Can I still get tested?

Residents of LA County without digital access can call 2-1-1, where operators can assist with online registration to determine eligibility and appointment details.

How long does it take to get test results?

We estimate between 3-4 days. Positive results are shared by phone, negative results are shared through email.  During that time, it is essential that the sick person remains at home in isolation. They should arrange for others to provide groceries, medicines, etc. whenever possible to avoid exposing others.  Even if the test is negative, the sick person should remain at home until any fever has resolved and any other symptoms are significantly improved.  For more information and great resources, please visit http://publichealth.lacounty.gov.

How many clients can the testing sites serve in a day?

Depending on size and medical personnel available. Sites in Los Angeles can accommodate 100-500  individuals per day.

Do you have a goal for how any tests can be performed in a day?

Our goal is to test 10,000 clients per day throughout Los Angeles County. This is based on the current partnerships we’ve developed so far.

Who staffs the testing sites?

The sites in the City of Los Angeles are staffed by the Los Angeles Fire Department. The sites located at hospitals and medical group campuses are staffed by hospital personnel. At other sites (including Antelope Valley Mall, South Bay Galleria, and the Fairplex), staff are from hospitals, healthcare organizations, Los Angeles County Disaster Service Workers, and members of the County of Los Angeles Fire Department.

Where can I get more information?

Visit http://coronavirus.lacity.org/Testing and http://publichealth.lacounty.gov